Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

At The Why Builder ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the confidentiality of your information. This Privacy Policy outlines how we collect, use, and protect the data of the practices we serve and visitors to our website. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide effective consulting, operational, and marketing support for private psychiatry practices. This includes:

a. Business Information:

- Practice name, contact details, and information about practice operations.

b. Client Data:

- Information provided by the practice, such as employee or patient engagement data, solely for operational purposes.

c. Website Usage Data:

- Data collected through cookies and analytics tools, such as IP address, browser type, and browsing activity.

2. How We Use Your Information

We use the collected information to:

- Deliver and improve our services, including but not limited to practice management consulting, software development, digital marketing, and team training.

- Communicate with you regarding updates, resources, and support.

- Customize our offerings to meet the specific needs of your practice.

- Comply with legal obligations and industry standards.

3. Information Sharing and Disclosure

We respect your privacy and limit the sharing of information:

a. With Service Providers:

- We work with trusted third parties (e.g., software vendors, billing experts, or marketing platforms) to deliver our services.

b. For Legal and Compliance Purposes:

- Information may be disclosed if required by law, regulation, or court order.

c. Aggregated Data:

- Non-identifiable, aggregated data may be used for analytics or reporting to improve our services.

We do not sell, rent, or share client information for marketing purposes outside of the services you’ve agreed to receive.

4. Data Security

We employ strict measures to safeguard the data we collect, including:

- Encryption for sensitive data.

- Role-based access controls for team members.

- Regular monitoring and security audits of our systems.

While we take significant precautions, no system can guarantee absolute security. Please notify us immediately if you suspect unauthorized access to your data.

5. Your Rights and Choices

You have the right to:

- Access and review the data we hold about your practice.

- Request corrections to inaccurate or incomplete information.

- Opt out of marketing communications by clicking "unsubscribe" or contacting us directly.

To exercise these rights, please contact us.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how users interact with our website and improve its functionality.

You may disable cookies through your browser settings, but doing so could affect website performance.

7. Third-Party Tools and Links

Our services may include integrations with third-party tools, such as CRMs, EHRs, or advertising platforms. These third parties have their own privacy policies, and we encourage you to review them.

We are not responsible for the privacy practices or content of third-party websites linked on our site.

8. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or applicable regulations. Updates will be posted on this page with the revised effective date. Please review this policy regularly.

9. Contact Us

If you have questions about this Privacy Policy or need assistance with your data, please contact us.