Our online learning platform delivers essential and advanced training for every role in your practice. With 24/7 access to courses, videos, and tools, and content added every month, your team will stay sharp and up-to-date.
Build a high performing team by increasing their skills, knowledge, & value.
Our online learning platform delivers essential and advanced training for every role in your practice. With 24/7 access to courses, videos, and tools, and content added every month, your team will stay sharp and up-to-date.
Build a high performing team by increasing their skills, knowledge, and value.
Front Office Essentials
This category provides the core skills every front office team member needs like new patient processing, scheduling, insurance, workplace communication, and medical assistant tasks. Cross-training modules ensure team members can confidently step into multiple roles, enhancing flexibility and support across the practice.
Soft Skills
We’ve identified the 10 essential soft skills needed to build a team of A-players in your practice. By investing in these skills, you are developing future leaders who can manage time efficiently, solve problems faster, and hold each other accountable. Soft skills training transforms your culture, creating a new standard of excellence that elevates everyone.
When your team embraces digital skills and adapts to new technologies, they work smarter, make fewer mistakes, and get more done. Our digital skills training covers essentials like leveraging AI, optimizing their workstations, managing cloud storage, and mastering digital communication in todays modern practice.
Sales & Marketing
Sales and marketing skills are essential for any practice looking to grow and reach more patients. From managing your online reputation to building a strong social media presence, our sales and marketing courses equips your team with the skills needed to become effective at digital marketing for your practice.
Leadership
Whether you’re new to running a practice or stepping into a management role, your ability to lead will define its success. Leading isn’t trial and error, it’s a skill that can be developed. Our leadership courses give you proven tools to inspire your team and help you reach your practice goals.
Clinicians
Support your clinical team with training that increases patient outcomes by implementing precision psychiatry and integrative treatment plans. Also make sure that every provider is maximizing and protecting revenue by properly documenting visits and using the right CPT codes.
Front Office Essentials
This category provides the core skills every front office team member needs like new patient processing, scheduling, insurance, workplace communication, and medical assistant tasks. Cross-training modules ensure team members can confidently step into multiple roles, enhancing flexibility and support across the practice.
Soft Skills
We’ve identified the 10 essential soft skills needed to build a team of A-players in your practice. By investing in these skills, you are developing future leaders who can manage time efficiently, solve problems faster, and hold each other accountable. Soft skills training transforms your culture, creating a new standard of excellence that elevates everyone.
Digital Skills
When your team embraces digital skills and adapts to new technologies, they work smarter, make fewer mistakes, and get more done. Our digital skills training covers essentials like leveraging AI, optimizing their workstations, managing cloud storage, and mastering digital communication in todays modern practice.
Sales & Marketing
Sales and marketing skills are essential for any practice looking to grow and reach more patients. From managing your online reputation to building a strong social media presence, our sales and marketing courses equips your team with the skills needed to become effective at digital marketing for your practice.
Leadership
Whether you’re new to running a practice or stepping into a management role, your ability to lead will define its success. Leading isn’t trial and error, it’s a skill that can be developed. Our leadership courses give you proven tools to inspire your team and help you reach your practice goals.
Clinicians
Support your clinical team with training that increases patient outcomes by implementing precision psychiatry and integrative treatment plans. Also make sure that every provider is maximizing and protecting revenue by properly documenting visits and using the right CPT codes.
Don't Just Take Our Word For It
See what our clients have to say.
"The Why Builder helped my practice get organized. My staff was having high turn over and making a ton of mistakes. Now everyone is properly trained and focused on booking appointments and giving patients the best service."
Miguel Diaz, PMHNP-BC
Owner | Community Behavioral Health
"Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat."
Belen
Office Manager | Community Behavioral Health
Don't Just Take Our Word For It
See what our clients have to say.
"The Why Builder helped my practice get organized. My staff was having high turn over and making a ton of mistakes. Now everyone is properly trained and focused on booking appointments and giving patients the best service."
Miguel Diaz, PMHNP-BC
Owner | Community Behavioral Health
"Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat."
Belen
Office Manager | Community Behavioral Health
FAQ
Why should I invest in training my team?
Your team is the heart of your practice. When your staff has the tools, skills, and mindset to excel, your practice becomes more efficient, your patients experience exceptional care, and you, as the owner, can focus on growth rather than micromanagement. Investing in training is an investment in creating a thriving culture, high-performing team, and a practice that practically runs itself.
What types of training are most effective for a private psychiatry practice?
Training should be comprehensive, covering front office essentials, soft skills, digital expertise, and clinical excellence. Programs like cross-training, leadership workshops, and problem-solving sessions ensure that everyone on your team knows how to become an A-Player, give all patients a 5 star experience, and operate like a professionally ran company.
How do I know this investment will pay off?
A well-trained team reduces errors, increases patient satisfaction, and contributes directly to revenue growth by improving operational efficiency and reducing costly mistakes. Practices that focus on skills development also report higher employee retention, saving money on turnover and training new hires.
I’m busy running my practice. I don't have time to train my team?
We understand that time is your most valuable resource. That’s why we provide a blend of online courses, 1-on-1 coaching, and team workshops that fit seamlessly into your practice’s schedule. Our training is designed to work seamlessly with your office and providers schedules.
What specific results should I expect from training my team?
- For Front Office Staff: Enhanced scheduling, billing, and patient communication. Cross-training ensures they can adapt to any role.
- For Leadership: Managers and team leads improve decision-making, strategic thinking, and team-building capabilities.
- For Clinical Staff: Better clinical outcomes, maximizing reimbursements, and implementing cutting-edge treatments like TMS and precision psychiatry.
How does investing in team training improve my bottom line?
- Efficiency: Your team will work smarter, not harder. By doing everything with a leadership mindset you will have a team of problem solvers and A-Players.
- Patient Retention: Happy patients stay longer and refer others, directly boosting your revenue.
- Optimized Services: Programs like TMS Accelerator train staff to create exceptional patient experiences, ensuring a full pipeline of high-value services.
What’s the risk of not investing in my team?
Practices without a well-trained team often struggle with high turnover, inefficiencies, and missed growth opportunities. Patient care suffers, leading to poor reviews, fewer referrals, and reduced revenue.
How can I track the success of team training?
We help you implement measurable KPIs such as appointment conversion rates, patient satisfaction scores, and employee performance metrics. Regular reviews ensure that your training investment delivers an ROI.
What sets your training programs apart?
Our system is psychiatry-focused, leveraging years of expertise in private practice management. We offer a custom-built management platform, leadership coaching, and proven processes designed specifically for clinician-owned practices.
Is this approach right for every practice?
If you’re a clinician struggling with underperforming staff, inefficiencies, or stagnant growth, our training system is tailored for you. It’s perfect for practices seeking sustainable success, happier teams, and a better work-life balance for the owner.
What are my next step?
Start by scheduling a discovery call. Together, we’ll identify your practice’s unique needs, create a custom training plan, and set measurable goals for success. Your team—and your bottom line—will thank you.
Ready to Transform Your Practice?
Start by taking our free quiz.
FAQ
Why should I invest in training my team?
Your team is the heart of your practice. When your staff has the tools, skills, and mindset to excel, your practice becomes more efficient, your patients experience exceptional care, and you, as the owner, can focus on growth rather than micromanagement. Investing in training is an investment in creating a thriving culture, high-performing team, and a practice that practically runs itself.
What types of training are most effective for a private psychiatry practice?
Training should be comprehensive, covering front office essentials, soft skills, digital expertise, and clinical excellence. Programs like cross-training, leadership workshops, and problem-solving sessions ensure that everyone on your team knows how to become an A-Player, give all patients a 5 star experience, and operate like a professionally ran company.
How do I know this investment will pay off?
A well-trained team reduces errors, increases patient satisfaction, and contributes directly to revenue growth by improving operational efficiency and reducing costly mistakes. Practices that focus on skills development also report higher employee retention, saving money on turnover and training new hires.
I’m busy running my practice. I don't have time to train my team?
We understand that time is your most valuable resource. That’s why we provide a blend of online courses, 1-on-1 coaching, and team workshops that fit seamlessly into your practice’s schedule. Our training is designed to work seamlessly with your office and providers schedules.
What specific results should I expect from training my team?
- For Front Office Staff: Enhanced scheduling, billing, and patient communication. Cross-training ensures they can adapt to any role.
- For Leadership: Managers and team leads improve decision-making, strategic thinking, and team-building capabilities.
- For Clinical Staff: Better clinical outcomes, maximizing reimbursements, and implementing cutting-edge treatments like TMS and precision psychiatry.
How does investing in team training improve my bottom line?
-Efficiency: Your team will work smarter, not harder. By doing everything with a leadership mindset you will have a team of problem solvers and A-Players.
- Patient Retention: Happy patients stay longer and refer others, directly boosting your revenue.
- Optimized Services: Programs like TMS Accelerator train staff to create exceptional patient experiences, ensuring a full pipeline of high-value services.
What’s the risk of not investing in my team?
Practices without a well-trained team often struggle with high turnover, inefficiencies, and missed growth opportunities. Patient care suffers, leading to poor reviews, fewer referrals, and reduced revenue.
How can I track the success of team training?
We help you implement measurable KPIs such as appointment conversion rates, patient satisfaction scores, and employee performance metrics. Regular reviews ensure that your training investment delivers an ROI.
What sets your training programs apart?
Our system is psychiatry-focused, leveraging years of expertise in private practice management. We offer a custom-built management platform, leadership coaching, and proven processes designed specifically for clinician-owned practices.
Is this approach right for every practice?
If you’re a clinician struggling with underperforming staff, inefficiencies, or stagnant growth, our training system is tailored for you. It’s perfect for practices seeking sustainable success, happier teams, and a better work-life balance for the owner.
What are my next step?
Start by scheduling a discovery call. Together, we’ll identify your practice’s unique needs, create a custom training plan, and set measurable goals for success. Your team—and your bottom line—will thank you.
Ready to Transform Your Practice?
Start by taking our free quiz.
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© 2024 The Why Builder | All Right Reserved